Privacy Policy

1. Basic Policy

Smoooth Inc. ("the Company") recognizes the importance of personal information in operating its businesses, including the cross-border experience program The Borderless Journey (TBJ). The Company complies with the Act on the Protection of Personal Information and other applicable laws and regulations, has established this Privacy Policy as set out below, and strives to acquire, use and manage personal information appropriately.

2. Information We Collect

When you apply for a program, contact us, subscribe to our newsletter or otherwise interact with us, the Company collects information such as your name, email address, place of residence, occupation and affiliation, and reasons for applying. The Company may also collect information about how you use this website (such as cookies and access logs).

Credit card information used to pay program fees and other charges is processed by a third-party payment service provider; the Company does not store card numbers.

3. Purposes of Use

The Company uses the personal information it collects for the following purposes: (1) providing and operating programs and communicating with participants; (2) handling procedures related to applications, interviews and payments; (3) selecting recipients for and administering the scholarship program; (4) sending information about events, new programs and the like, and distributing our newsletter; (5) responding to inquiries; (6) improving and analyzing our services; and (7) complying with laws and regulations.

4. Provision to Third Parties

Except where permitted by law, the Company will not provide personal information to third parties without the individual's consent.

5. Outsourcing

To the extent necessary to achieve the purposes of use, the Company may outsource the handling of personal information to external service providers (such as payment processing, email delivery, and form and data management services). The Company exercises appropriate supervision over such contractors.

6. Analytics Tools

This website uses Google Analytics and Microsoft Clarity to improve our services. These tools use cookies and similar technologies to collect traffic data. The data is collected anonymously and does not identify individuals. You can disable cookies through your browser settings.

7. Security Measures

The Company takes necessary and appropriate measures to prevent the leakage, loss or damage of personal information and otherwise to keep personal information secure.

8. Requests for Disclosure, Correction, Suspension of Use, etc.

Upon receiving a request from an individual for disclosure, correction, addition, deletion or suspension of use of their personal information, the Company will verify the requester's identity and respond promptly in accordance with applicable laws. Please contact us at the address below.

9. Revisions to This Policy

The Company may revise this Policy in response to changes in laws and regulations, changes to our services, or other circumstances. Any material changes will be announced on this website.

10. Contact

Smoooth Inc. (Representative Director: Wako Kudeken)

3F GATEBASE, 4-8-9 Higashi-Gotanda, Shinagawa-ku, Tokyo 141-0022, Japan

Email: support@smoooth.co.jp